ABOUT

About Petzl Technical Institute

OVERVIEW

Sharing technical knowledge and appropriate product uses is at the heart of what we do at Petzl. We produce high-quality technical content that is available to everyone and utilised by the different communities that we serve. With a focus on maximising safety, this content is updated and enriched throughout the lifetime of our products to keep our customers informed and moving forward while they practice their sport or do their job.

The Petzl Technical Institutes are the technical point of reference for each country, representing Petzl and making technical information available, as well as providing training modules and responses to customer questions in their region. These institutes are composed of experts who focus on training our partners and providing technical support to the entire Petzl global network.

While Petzl Technical Institutes don’t train the end user, they work and train a trusted network of Petzl Technical Partners — local experts who pass on their knowledge directly to clients, trainers, and specialists.

At Petzl, the goal is to ensure that technical knowledge is shared efficiently and always through the hands of experienced professionals.

 

AUSTRALIA & NEW ZEALAND

At Petzl Technical Institute (Australia & New Zealand) we are proud to be a certified Petzl Technical Institute, since 2011, servicing the Region. It is our mission to build a network of Petzl Technical Partners to offer practical advice and training courses in the region.

 

ROLE

Each Petzl Technical Institute has a number of key functions. These are:

  1. To answer technical questions relating to Petzl products and their use.
  2. To increase efficiency in response time to requests from end users, trainers & sellers of Petzl products.
  3. To provide feedback on Petzl products to Petzl (France).
  4. To provide end user solutions to access, egress, working in the vertical world by recommending Petzl solutions.
  5. To establish Petzl Technical Partners within Australia and New Zealand.
  6. To train staff of the Petzl Technical Partners.
  7. Conduct audits of prospective Petzl Technical Partners.
  8. Collecting information from end users and Petzl Technical Partners on:
  • issues relating to Petzl solutions;
  • ideas to improve Petzl solutions;
  • new product / market requirements;
  • new areas where Petzl solutions could be used;
  • training requirements and improvements

TEAM

David Doughty

Position: Manager
               Petzl Solutions & Petzl Technical Institute

Contact:
E: david@petzltechnicalinstitute.com.au
P: +61 0409 396 111

You can also check out our local Petzl Australia Facebook Page for regular updates from Petzl.